Owner's Profile

Scott Marshburn

  

Well-organized professional with excellent communications and team leadership skills with well-balanced experience within the IT service delivery industry.

· Experienced management level skillset within projects and teams of various scopes utilizing an interactive approach to surpass goals and reduce cost. 

· Senior level support engineering with experience in providing excellence within hardware/software support environments.

· Client to engineering liaison support with excellent communications and solution skills

· Hands-on experience providing technical support for Tier 1, 2 & 3 issues and processes.

· Experienced VIP executive level end-user support and desk-side and remote assistance services.

· Strong knowledge and understanding of client goals and an innate ability to anticipate needs.


Education:

Florida State College: Computer Systems Networking and Telecommunications

North Carolina State University: HVAC


Certifications:

Desktop Support Technician (DST) Certified; Data Forensics Technician (DFT) Certified; A+ Certified; Security+ Certified; Control4 Programmer


Corporate Experience:

CompuCom, Altria Client Services, Unisys, TASC / Engility Corp, Fannie Mae, Florida State College, Digital Alert Systems

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Contact Us

Let us tailor a service package that meets your needs. Tell us a little about your business, and we will get back to you with some ideas as soon as possible.

Opentech Consulting

Washington, District of Columbia, United States

(202) 922-6475

Hours

Monday - Friday: 5pm - 10pm

Saturday - Sunday: 9am - 5pm